Shipping and Returns

emmajcouture

Shipping and Returns

Shipping: 

Items are shipped within 3-5 days via USPS First Class (or better) with Delivery Confirmation only. Please allow 3-5 days for transit. Shipping costs cover just that, shipping and the package it's shipped in. INSURANCE is OPTIONAL. However, we are not responsible for lost or damaged packages. Unfortunately packages CAN go missing, so please take that into consideration when you check out. If you would like insurance, please contact us through the contact form  and we will adjust the cost for you!

 

Is local pick up an option? Because of our extensive growth, local pick up is becoming increasingly difficult...Effective immediately, local pick up is no longer an option. If there are extenuating circumstance and items need to be picked up rather than shipped, please notify us and we will try to accommodate you. Thank you for understanding.

 

For international shipping: 

We do not offer international shipping at this time.

 

Returns:

Thank you so much for your purchase! We truly appreciate every order and we hope you love it! At this time, we do not offer refunds or accept returns, as it impacts our very limited time and production. Please email us at anytime with questions in regards to any concerns you may have. Our goal is to have customers who are absolutely thrilled with their purchases and who come back for more! Thank you again! 

 

**If you receive your order and believe it to be damaged, please contact us within 7 days of receiving your order so that we can assist you.